Nissan Certified Pre-Owned
Limited Powertrain Warranty
Roadside Assistance Coverage
Genuine Nissan Service & Parts
Excellent customer service and truly care about their customers greatly appreciate all they did for me
Very professional and I didn’t have to wait long summer service with them was good
Brady was awesome, he was very nice and knew his stuff anything we asked he had an answer. Even when he saw something wrong he found the Manager to get it fix right then. We will be going back soon to purchase another vehicle. Keep up the good work Brady!
Awesome customer service and repair would definitely recommend
Deondre provided friendly and professional assistance throughout the purchase of my new vehicle and was very knowledgeable and explained the process excellently
Bernie was cordial, welcoming and inviting into the dealership and everything went smoothly and quickly
My battery died on my new car, had less than 6,000 miles .They replaced it with no questions asked.
Speedy service. Great staff. Did a good job of keeping us informed. Nice waiting room.
Brady and deandre were super helpful through the process. They got us exactly what we wanted!
Being my Grandaughter is going to Troy it was convenient for me to carry her car to Troy Nissan for a oil change, and everyone was helpful during my visit
Easy in and out. I was pleasantly happy with the result our vehicle record.Thanks
Great team, professional, friendly, made me feel like they were there to help me have a positive car buying experience. Thanks.
Had work done in the Service department. Fast and friendly service. Kept us informed of the progress. Didn't try to up-sell us on anything.
They left the car as is. Let me know I need new tires. They were friendly. I left happy
Customer service was a 10 and service was a 10
Great service and professional staff. The manager and staff went above and beyond. I will be a repeat customer.
Everyone we dealt with from on the phone to in person was fantastic, friendly, and helpful. We had a great experience. Well worth the 2.5 hour drive. Thanks, Merchant!
Great service! Quick, easy buying process! Will choose them again in the future! Deondre was very helpful!
Found the Murano online and went down to Troy to see it and test drive. Dane and staff were super helpful without any pressure. Purchase process was fast and so easy! Everything was ready to sign and we were driving away in no time.
We had an incredible experience at Merchant Nissan! Deondre was an absolute joy to work with and made the buying process so easy!! We would recommend Merchant and Deondre to anyone!!!
The service was great, they were very helpful and kept me informed about the job 👍
Was very pleased from start to finished with work needed done Kevin was very nice and accommodating thank you Kevin
I had a very good experience at the dealership. While I had not planned to buy, I was treated so nicely and offered a good deal.
Service experience this visit was impeccable.
The Troy location is the best !! The customer service, the reminding the customers of what the next step should be everything is phenomenal will definitely be renting from this location for pleasure and business every time you guys rock
When you choose this dealership, you choose a lifelong partnership with your dealer. We are committed to helping you find the right vehicle for you as well as preserving the performance, safety, reliability, and long-term value of your vehicle purchase. You can count on this dealership for an opulent service experience from the moment you enter our showroom. Visit us today at our address — our seasoned professionals are ready to answer any questions you may have.